All of this is primarily in pursuit of engaging and retaining players by providing security, immersion, fair play, and diverse gaming opportunities.
As the industry continues to expand and mobile gambling is on the rise, players continue turning to their mobile phones for entertainment, and online casinos are providing more when it comes to mobile gaming. But how are they doing this?
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Improved technologies
Initially, mobile phones could only perform basic actions. These days, thanks to powerful processors, high-resolution displays, and full internet coverage, mobile phones are a go-to device. Thanks to this ability, online casino games can be played easily on these devices without losing the game quality or bonus features. Importantly, game developers made the first move, transitioning the software and technology used to create games to HTML5 technology, allowing games to be compatible on mobile devices.
Online casinos subsequently began advertising that their games were available on mobile browsers, ensuring that their platforms were also compatible with mobile devices. On top of this, touchscreen interfaces of mobile devices have made games even more immersive, engaging, and easier to play. With cross-platform accessibility, casino players have access to a wider array of games whenever they want. This has enabled online casinos to really improve their engagement and what they are able to offer players.
On top of this, the change in technologies has allowed more complex games to be played on mobile devices. Prior to this, games such as live dealer games, were inaccessible on mobile devices. Instead, by streaming these games directly to mobiles, extensive local processing power is bypassed. Subsequently, premium casino games became an option.
Boosting player engagement at online casinos
As mobile use is changing the ways players access and engage in casino games, it’s become increasingly important for casinos to develop ways to meet this need. As such, casinos are modifying the way they operate to meet the changing player habits now in place.
For one, mobile gaming has made it easier for players to access games more frequently and often. Games can be accessed on a commute, on a break, or at home. But gone is the need to have a desktop computer and a fixed place to play. This means that players log in more often, though for shorter amounts of time. And there is an increase in impulse or spontaneous betting. To cater to this, casinos have changed their promotional strategies, offering more tailored bonuses and offers specifically for mobile users. Making a first bet from a smartphone or downloading the casino app are also typically causes for claiming an extra bonus or two.
Reaching a wider audience
Mobile gaming has also meant that casinos are able to tap into a wider global market. Many countries throughout the world do not have such easy desktop internet access, which limits their ability to play games. Continents such as Africa and Asia have a higher mobile over desktop usage, so in order to access an online casino, it really has to be via a mobile device. With this in mind, casinos have opted to include improved mobile interfaces as well as multi-lingual support to meet this growing area of the market.
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Alongside this growth in global accessibility, online casinos are opting to obtain more than one jurisdiction license. This enables them to legally and safely, offer their services to a wider audience, thus continuing to meet the needs of the growing mobile user population. A side effect of this is that the online casino continues to gain credibility within the industry, earning its place as a secure, trustworthy platform of massive import when it comes to gaining and retaining players.
Providing improved security measures through better encryption and random number generators for games appeals to players too. And with two factor authentication available via mobile devices, players are able to further protect their accounts and winnings with minimal hassle to themselves.
In short, online casinos have quickly jumped on board mobile gaming, offering a wealth of features that engage mobile users.
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